OFFICIAL PRODUCT SUPPORT

Updates that keep
the show moving.

Download verified STARVECTOR FS firmware or update a Direct Tag securely from this site.

Update a Tag Online↗ Browse downloads↓ SHA-256 checksums↗
Verified files 5available downloads SHA-256integrity checks included
ONLINE TOOL CHROME / EDGE
NO INSTALLATION REQUIRED

Update a Tag
directly from this site.

Connect one Direct Tag over USB and approve access in Chrome or Edge. The latest verified STARVECTOR Radio Core is selected automatically, installed and checked byte-for-byte without changing the Tag identity.

Direct USB connection No data uploaded Windows, macOS, Linux and ChromeOS
Open Online Configurator↗
DOWNLOAD CENTER

Choose the component.
Install the right release.

Main and Anchor packages are component-specific. The verified Radio Core package is also available here, and the online Tag updater installs this same latest file automatically.

FIRMWARELATEST RELEASE
FS

STARVECTOR FS processing unit

Main Anchor Firmware

System firmware for the primary STARVECTOR FS unit. Install through the firmware update page in the device interface.

VERSION3.7.0FILE TYPE.FSPFWSIZE1.88 MB
Download Main Firmware↓ SHA-256  becb1233791b709a…ee5ce636df1a4ba0
FIRMWARELATEST RELEASE
AAA

A1–A5 tracking anchors

Anchors Firmware

Firmware for the secondary tracking anchors. Upload only to STARVECTOR FS anchor units.

VERSION3.7.0FILE TYPE.ANCFWSIZE708 KB
Download Anchors Firmware↓ SHA-256  176fee26694ab856…c1aefa451e654c2c
RADIO CORELATEST RELEASE
RC

MAIN • ANCHORS • DIRECT TAGS

STARVECTOR Radio Core

Latest verified radio update for compatible STARVECTOR FS components. This is the same package selected automatically by the online Tag updater.

VERSION3.7.0 / HC44FILE TYPE.SVRCSIZE32.5 KB
Download Radio Core↓ SHA-256  1ce25125d8f7e36c…306fbe3670497659
WINDOWS SOFTWAREOFFLINE APP
USB

Windows 10/11 • 64-bit

Tag Radio Updater

Reusable offline utility with separate Hebrew and English interfaces for installing any verified .svrc package, preserving or assigning T0–T63, and verifying Tag mode after restart.

VERSION3.4.2FILE TYPE.EXESIZE10.4 MB
Download Tag Radio Updater↓ SHA-256  328e9665a15b6cc…fad92bc60406
FIRMWARELATEST RELEASE
TB

LEGENDARY TRACKBALL

Legendary Trackball Firmware

Latest verified firmware with the grey status-bar fix, MixColor names for XML fixtures and the complete MA, Followspot, Mouse and MIDI operating modes.

VERSION1.0.8FILE TYPE.TBFWSIZE344 KB
Download Trackball Firmware↓ SHA-256  fb38dfc3b77e7d9…0be11a6fd988
BEFORE YOU UPDATE

Three checks.
Then update.

A firmware update should be a controlled process, just like every other part of show preparation.

01

Match the device

Use .fspfw only for Main and .ancfw only for secondary Anchors. The .svrc file is the Radio Core update; Direct Tags can install it automatically through the online updater.

02

Keep power stable

Do not disconnect power, Ethernet or USB while the update is being written.

03

Verify after restart

Confirm the reported firmware version and test tracking before using the system in production.

NEED HELP?

Support for the system
behind your show.

Include the device type, current version and a clear description of the issue when contacting support.

Email support↗WhatsApp↗